Avaya system support
Maintenance, moves, adds and changes for existing Avaya phone systems.
Sysrol
Avaya Solutions
Unified Communications & Contact Centre for businesses in the UK, Europe and the USA, supplied, deployed and supported by Sysrol.
Unified Communications & Contact Centre
Avaya for your business
Avaya has long been a trusted name in business telephony and contact centres, with platforms such as IP Office, Aura and the Avaya Experience Platform.
Sysrol supports organisations across the UK, Europe and the USA running Avaya, whether you want to maintain and extend your current system, move to Avaya's cloud offerings, or plan a migration to a new platform.
How we help with Avaya
- Supporting legacy Avaya systems
- Contact centre upgrades
- Handset replacement
- Hybrid on-premise and cloud setups
- Migration roadmaps
What we offer
Avaya solutions from Sysrol
We handle the full lifecycle: advice, supply, installation, configuration and ongoing support.
Upgrades and expansion
Software upgrades, new handsets and additional sites for your Avaya environment.
Avaya contact centre
Contact centre solutions to route and manage customer conversations.
Migration planning
Independent advice and planning when moving from Avaya to cloud communications.
Why Sysrol
Why choose Sysrol for Avaya
Right-sized advice
We recommend the Avaya products and licences you actually need, and nothing you don't.
End-to-end delivery
One team handles supply, installation, configuration and handover.
Ongoing support
Support and management after go-live across the UK, Europe and the USA, so your Avaya investment keeps delivering.
Related services
Services that work with Avaya
Unified Communications
Cloud phone systems, video meetings and contact-centre platforms that keep teams and customers connected.
Learn moreManaged IT Services
Proactive monitoring, helpdesk and maintenance for your entire IT estate, so problems are fixed before your team notices them.
Learn moreNetworking
Fast, resilient connectivity across offices, branches and remote workers, managed from a single pane of glass.
Learn moreFAQ
Avaya questions
Can you support our existing Avaya phone system?
Yes. We provide ongoing support, configuration changes and handset supply for Avaya systems.
Should we upgrade Avaya or move to the cloud?
It depends on your contracts, features and budget. We will compare options honestly and recommend the best path.
Can Avaya integrate with Microsoft Teams?
There are integration options. We will review your setup and advise on what works best for your users.
More partners
Other vendors we work with
- Cisco
- HPE
- HP
- Fortinet
- Dell Technologies
- Lenovo
- Microsoft
- Palo Alto Networks
- Samsung
- Zoom
- RingCentral
- Genesys
- Talkdesk
- NICE CXone
- Jabra
- Logitech
- Yealink
Avaya and related product names are trademarks of their respective owners. Sysrol is an independent IT services provider and is not affiliated with or endorsed by Avaya unless stated otherwise.
Ready to talk about Avaya?
Tell us what you need and we'll recommend the right Avaya solution, with a clear quote and no obligation.